Advanced Topics in Global Information Management (Vol. 3) by M. Gordon Hunter, Felix B. Tan

By M. Gordon Hunter, Felix B. Tan

Complex issues in worldwide info administration is the 3rd in a chain of books on increase themes in worldwide info administration (GIM). GIM learn maintains to growth, with a few students pushing the bounds of considering and others demanding the established order.

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L. (1993). The impact of information technology on middle managers. MIS Quarterly, 17(3), 271–292. Porter, M. E. (1998). Clusters and the new economics of competition. Harvard Business Review, 76(6), 77–90. Prahalad, C. , & Doz, Y. L. (1987). The Multinational Mission: Balancing Local Demands and Global Vision. New York: The Free Press. Quinn, J. , & Hilmer, F. G. (1994). Strategic outsourcing. Sloan Management Review, 35(4),43–55. Rangan, S. (2000). The problem of search and deliberation in international exchange: Microfoundations to some macro patterns.

General Purpose Technologies and Economic Growth. Cambridge, MA: MIT Press. Herbig, P. A. (1994). The Innovation Matrix: Culture and Structure Prerequisites to Innovation. Westport, CT: Quorum Books. Least Developed 46 Countries: Review of National Infrastructure, Business Approaches, and Product Selection Chapter 3: Initial E-Commerce Efforts in Nine Least Developed Countries: Review of National Infrastructure 47 Human Development Report 2001: Making technology work for human development. (2001).

Very few studies, however, examined whether customers made repurchases after they were attracted to and satisfied with the buying experience and product. In this study, we develop, operationalize and empirically test a model that explains online consumer retention as measured by repurchase. Our findings demonstrated that the direct effect of satisfaction on repurchase is positively moderated by online shopping habit. This research also highlights and identifies specific factors affecting customer retention that should help practitioners in formulating the appropriate marketing strategies.

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Advanced Topics in Global Information Management (Vol. 3) by M. Gordon Hunter, Felix B. Tan
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